Shipping Policy

📦 Standard Delivery Reliable delivery within 3–5 business days for most locations.

⚡ Express Shipping Expedited 1–2 day delivery available for select pincodes.

📍 Delivery Areas

We currently ship to all major cities and towns across India. Please enter your pincode at checkout to verify delivery availability in your specific area. Remote locations may require additional transit time.

💰 Shipping Costs

• Standard Shipping: Free on orders above ₹499. Flat rate of ₹49 for orders below ₹499.
• Express Shipping: Calculated at checkout based on weight and destination.

🕑 Order Processing

Orders placed before 2:00 PM IST are processed the same business day. Orders placed after this time or on weekends/holidays will be processed the next business day. You will receive a confirmation email with tracking details once your package is dispatched.

🔍 Tracking Your Order

Once your order has shipped, you will receive an email and/or SMS notification containing a tracking number and a link to the carrier's website where you can monitor the progress of your shipment.

⚠️ Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us immediately at support@kongunam.com with your order number. We will work with the carrier to resolve the issue as quickly as possible.